Susies Animal Ark Transport 
Small Animal Road Transport QLD NSW VIC SA
UNDER NEW OWNERSHIP

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Customer Reviews

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Customer Review via Ark Website

Posted on August 28, 2019 at 6:40 AM

Customer Review : I'm a Happy Customer

First Name : Sandy

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Can?t speak highly enough of this team.

From the very first point of contact Animal Ark were professional, very approachable, an absolute joy to to deal with.

There is no problem Susie and the team can?t overcome, they have helped me in every way possible, and more.

Very grateful for Animal Ark?s expertise,

I have had Animal Ark Transport young, timid animals from NSW to Tolga, North Qld, on more than one occasion, each time the animals have arrived happy and healthy, perfect condition.

The Animal Ark team also posses an extensive knowledge of every type of creature, be it Peafowl, chickens, ducks, dogs, cats reptiles...

 

All I can add to this is that the team at Animal Ark are the very best people to know, I am very grateful for the advice, help and transport they have given me.

 

Sandy Jones

 

Customer Review via Ark Website

Posted on August 28, 2019 at 6:15 AM

Customer Review : I'm a Happy Customer

First Name : Sunae

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

 

Customer Review via Ark Website

Posted on August 28, 2019 at 6:15 AM

Customer Review : I'm a Happy Customer

First Name : JOE ZADELJ

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Very happy with the service and would recommend

 

Customer Review via Ark Website

Posted on August 28, 2019 at 6:15 AM

Customer Review : I'm a Happy Customer

First Name : Rebecca

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Sooo happy with the communication assistance and the safe arrival of my birds. Will be using your service again and recommend you to anyone who asks

 

Customer Review via Ark Website

Posted on August 23, 2019 at 8:35 AM

Customer Review : I'm a Happy Customer

First Name : Stephanie

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 4 - Very Good

Customer Review : I had 5 baby one week old chicks transported from the Sunshine Coast to Ballina nsw.

they arrived to me happy & healthy.

 

Customer Review via Ark Website

Posted on August 23, 2019 at 7:00 AM

Customer Review : I'm a Happy Customer

First Name : Andrew

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Great service. Poultry arrived in great condition and were calm (at least until I put them in my car and the rooster crowed all the way home!!!!).

 

Customer Review via Ark Website

Posted on August 18, 2019 at 6:40 AM

Customer Review : I'm a Happy Customer

First Name : Tara

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Couldn?t ask for a better service :)

 

Customer Review via Ark Website

Posted on August 16, 2019 at 6:50 PM

Customer Review : I'm a Happy Customer

First Name : Phil lines

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Very pleased reliable and dead on time. Can't ask for better than that. Cheers

 

Customer Review via Ark Website

Posted on August 16, 2019 at 6:50 PM

Customer Review : I'm a Happy Customer

First Name : Tracey

Condition of Animals upon Arrival : 4 - Very Good

Communication from our Reservations Team : 4 - Very Good

Customer Review : Very happy with the service given, booking the guinea pig, receiving him. The lady had him on her lap holding him ready to hand off as I was running late. He was calm and all went well. Thank you again for another delivery of a guinea pig to me from interstate. Thank you for a great service provided. Happy to use again and to recommend Animal Ark

Customer Review via Ark Website

Posted on August 15, 2019 at 8:05 PM

Customer Review : I'm a Happy Customer

First Name : Monica

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Yesterday we met Animal Ark at the pre arranged meeting point to collect our cat. Though he had travelled long distance he arrived calm & relaxed. Suzie kept us upto date enroute & everything at pickup & dropoff points went smoothly. I can highly recommend Animal Ark whom I have used in the past & will continue to use in future & which I highly recommend.

Well Done Animal Ark Team!

 

Customer Review via Ark Website

Posted on August 15, 2019 at 6:35 AM

Customer Review : I'm a Happy Customer

First Name : Raff Sorgiovanni

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 4 - Very Good

 

Customer Review via Ark Website

Posted on August 15, 2019 at 4:45 AM

Customer Review : I'm a Happy Customer

First Name : Stuart

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 4 - Very Good

Customer Review : Very well done. The only thing I would suggest is telling people to bring something in which to take your animal home and perhaps an acknowledgement when payment is received.

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Ark Response : Thankyou Stuart for your feedback. Whilst we do cover bringing your own cage in the Ark Transport Agreement listed on our website, we have added an additonal note on the daily message we send to our customers on the day of arrival just as a reminder to bring along  a cage. Sometimes we forget that not everyone is a regular transport user so your feedback is really good thankyou. 

Customer Review via Ark Website

Posted on August 15, 2019 at 4:45 AM

Customer Review : I'm a Happy Customer

First Name : Mathew

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Very happy with the service, and a great price

 

Customer Review via Ark Website

Posted on August 15, 2019 at 4:40 AM

Customer Review : I'm a Happy Customer

First Name : Vicki

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : My first three consignment s under new management, arrived on time and happy n healthy

 

Customer Review via Ark Website

Posted on August 13, 2019 at 7:15 AM

Customer Review : I'm a Happy Customer

First Name : Carolin

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : On time, professional service would use again

 

Customer Review via Ark Website

Posted on August 13, 2019 at 7:10 AM

Customer Review : I'm a Happy Customer

First Name : Frank

Condition of Animals upon Arrival : 4 - Very Good

Communication from our Reservations Team : 2 - Average

Customer Review : Happy with most aspects found it a bit frustrating initially with no consistent follow up but more than happy with everything else

 

Customer Review via Ark Website

Posted on August 13, 2019 at 6:05 AM

Customer Review : I'm a Happy Customer

First Name : Christine

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : I was thrilled with the care that was taken with my chooks, I'd never done anything before like this and I must say I was more than happy. Thank you Susie and the Animal Art Team for all your help and care. I will definitely be using you guys again. I realized you cater for all with cats and dogs, rabbits and Guinea pigs and small caged birds as well as chooks. Thanks guys

 

Customer Review via Ark Website

Posted on August 13, 2019 at 6:05 AM

Customer Review : I'm a Happy Customer

First Name : Anita

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

 

Customer Review via Ark Website

Posted on August 12, 2019 at 6:10 AM

Customer Review : I'm a Happy Customer

First Name : Alison

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Excellent service and communication

 

Customer Review via Ark Website

Posted on August 12, 2019 at 6:10 AM

Customer Review : I'm a Happy Customer

First Name : Dean

Condition of Animals upon Arrival : 5 - Excellent TOP MARKS

Communication from our Reservations Team : 5 - Excellent TOP MARKS

Customer Review : Again I'm very happy with the service I recieved, thank you guy , you all do a great job , will be getting more business from me I'm sure

 


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