Customer Reviews
Customer Review via Ark Website
Posted on August 28, 2019 at 6:40 AM |
Customer Review : I'm a Happy Customer
First Name : Sandy
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Can?t speak highly enough of this team.
From the very first point of contact Animal Ark were professional, very approachable, an absolute joy to to deal with.
There is no problem Susie and the team can?t overcome, they have helped me in every way possible, and more.
Very grateful for Animal Ark?s expertise,
I have had Animal Ark Transport young, timid animals from NSW to Tolga, North Qld, on more than one occasion, each time the animals have arrived happy and healthy, perfect condition.
The Animal Ark team also posses an extensive knowledge of every type of creature, be it Peafowl, chickens, ducks, dogs, cats reptiles...
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All I can add to this is that the team at Animal Ark are the very best people to know, I am very grateful for the advice, help and transport they have given me.
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Sandy Jones
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Customer Review via Ark Website
Posted on August 28, 2019 at 6:15 AM |
Customer Review : I'm a Happy Customer
First Name : Sunae
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
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Customer Review via Ark Website
Posted on August 28, 2019 at 6:15 AM |
Customer Review : I'm a Happy Customer
First Name : JOE ZADELJ
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Very happy with the service and would recommend
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Customer Review via Ark Website
Posted on August 28, 2019 at 6:15 AM |
Customer Review : I'm a Happy Customer
First Name : Rebecca
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Sooo happy with the communication assistance and the safe arrival of my birds. Will be using your service again and recommend you to anyone who asks
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Customer Review via Ark Website
Posted on August 23, 2019 at 8:35 AM |
Customer Review : I'm a Happy Customer
First Name : Stephanie
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 4 - Very Good
Customer Review : I had 5 baby one week old chicks transported from the Sunshine Coast to Ballina nsw.
they arrived to me happy & healthy.
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Customer Review via Ark Website
Posted on August 23, 2019 at 7:00 AM |
Customer Review : I'm a Happy Customer
First Name : Andrew
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Great service. Poultry arrived in great condition and were calm (at least until I put them in my car and the rooster crowed all the way home!!!!).
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Customer Review via Ark Website
Posted on August 18, 2019 at 6:40 AM |
Customer Review : I'm a Happy Customer
First Name : Tara
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Couldn?t ask for a better service
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Customer Review via Ark Website
Posted on August 16, 2019 at 6:50 PM |
Customer Review : I'm a Happy Customer
First Name : Phil lines
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Very pleased reliable and dead on time. Can't ask for better than that. Cheers
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Customer Review via Ark Website
Posted on August 16, 2019 at 6:50 PM |
Customer Review : I'm a Happy Customer
First Name : Tracey
Condition of Animals upon Arrival : 4 - Very Good
Communication from our Reservations Team : 4 - Very Good
Customer Review : Very happy with the service given, booking the guinea pig, receiving him. The lady had him on her lap holding him ready to hand off as I was running late. He was calm and all went well. Thank you again for another delivery of a guinea pig to me from interstate. Thank you for a great service provided. Happy to use again and to recommend Animal Ark
Customer Review via Ark Website
Posted on August 15, 2019 at 8:05 PM |
Customer Review : I'm a Happy Customer
First Name : Monica
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Yesterday we met Animal Ark at the pre arranged meeting point to collect our cat. Though he had travelled long distance he arrived calm & relaxed. Suzie kept us upto date enroute & everything at pickup & dropoff points went smoothly. I can highly recommend Animal Ark whom I have used in the past & will continue to use in future & which I highly recommend.
Well Done Animal Ark Team!
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Customer Review via Ark Website
Posted on August 15, 2019 at 6:35 AM |
Customer Review : I'm a Happy Customer
First Name : Raff Sorgiovanni
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 4 - Very Good
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Customer Review via Ark Website
Posted on August 15, 2019 at 4:45 AM |
Customer Review : I'm a Happy Customer
First Name : Stuart
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 4 - Very Good
Customer Review : Very well done. The only thing I would suggest is telling people to bring something in which to take your animal home and perhaps an acknowledgement when payment is received.
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Ark Response : Thankyou Stuart for your feedback. Whilst we do cover bringing your own cage in the Ark Transport Agreement listed on our website, we have added an additonal note on the daily message we send to our customers on the day of arrival just as a reminder to bring along a cage. Sometimes we forget that not everyone is a regular transport user so your feedback is really good thankyou.
Customer Review via Ark Website
Posted on August 15, 2019 at 4:45 AM |
Customer Review : I'm a Happy Customer
First Name : Mathew
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Very happy with the service, and a great price
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Customer Review via Ark Website
Posted on August 15, 2019 at 4:40 AM |
Customer Review : I'm a Happy Customer
First Name : Vicki
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : My first three consignment s under new management, arrived on time and happy n healthy
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Customer Review via Ark Website
Posted on August 13, 2019 at 7:15 AM |
Customer Review : I'm a Happy Customer
First Name : Carolin
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : On time, professional service would use again
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Customer Review via Ark Website
Posted on August 13, 2019 at 7:10 AM |
Customer Review : I'm a Happy Customer
First Name : Frank
Condition of Animals upon Arrival : 4 - Very Good
Communication from our Reservations Team : 2 - Average
Customer Review : Happy with most aspects found it a bit frustrating initially with no consistent follow up but more than happy with everything else
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Customer Review via Ark Website
Posted on August 13, 2019 at 6:05 AM |
Customer Review : I'm a Happy Customer
First Name : Christine
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : I was thrilled with the care that was taken with my chooks, I'd never done anything before like this and I must say I was more than happy. Thank you Susie and the Animal Art Team for all your help and care. I will definitely be using you guys again. I realized you cater for all with cats and dogs, rabbits and Guinea pigs and small caged birds as well as chooks. Thanks guys
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Customer Review via Ark Website
Posted on August 13, 2019 at 6:05 AM |
Customer Review : I'm a Happy Customer
First Name : Anita
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
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Customer Review via Ark Website
Posted on August 12, 2019 at 6:10 AM |
Customer Review : I'm a Happy Customer
First Name : Alison
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Excellent service and communication
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Customer Review via Ark Website
Posted on August 12, 2019 at 6:10 AM |
Customer Review : I'm a Happy Customer
First Name : Dean
Condition of Animals upon Arrival : 5 - Excellent TOP MARKS
Communication from our Reservations Team : 5 - Excellent TOP MARKS
Customer Review : Again I'm very happy with the service I recieved, thank you guy , you all do a great job , will be getting more business from me I'm sure
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